WCAG-EM Accessibility Evaluation – Booking.com

About the Evaluation

Report Creator: Jeffery Aideyan-Ohonba
Evaluation Commissioner: University accessibility evaluation project
Evaluation date: Mon Dec 22 2025

Executive Summary

This evaluation assessed the accessibility of the Booking.com website against WCAG 2.2 Level A and AA using the WCAG-EM methodology, with a specific focus on motor accessibility for users with limb loss. A representative sample of pages, including the Home page, Search Results page, and Property Details page, was evaluated using automated testing to establish a baseline, followed by comprehensive manual keyboard-based interaction testing.

Automated testing identified a high degree of interface complexity, particularly relating to ARIA implementation and focus management, which informed the scope of subsequent manual evaluation. Manual testing revealed multiple significant motor-accessibility barriers across the evaluated pages. While many basic navigation elements, headings, labels, and target sizes meet accessibility requirements, critical interaction failures were consistently observed.

Across the sample, keyboard traps within modal dialogs prevent users from exiting or completing key tasks using keyboard-only input. Focus visibility is inconsistent on several pages, resulting in blind tabbing and increased navigation effort. On the property details page, a core task—saving a property—cannot be completed using the keyboard alone, representing a direct functional barrier for users with limb loss.

In summary, the Booking.com website does not conform to several WCAG Success Criteria relevant to motor accessibility within the evaluated sample. The presence of keyboard traps, unreliable focus visibility, and blocked task completion significantly increases physical effort and prevents effective use by users who rely on keyboard or alternative input methods. Substantial improvements to focus management and modal interaction design are required to achieve reliable motor accessibility.

Scope of the Evaluation

Website name: Booking.com
Scope of the website: A representative sample of public-facing web content of Booking.com, located at: https://www.booking.com/ The evaluation includes the following key pages: 1. Home Page (search interface) 2. Search Results Page 3. Property Details Page  These pages represent the primary user journey for discovering, evaluating, and saving accommodation, including search, filtering, navigation, and interaction with modal components. As such, they form a representative sample of Booking.com’s core task flows for accessibility evaluation.
WCAG Version: 2.2
Conformance target: AA
Accessibility support baseline: The accessibility support baseline for this evaluation is: Browser: Google Chrome (latest version). Operating System: macOS (latest version). Primary interaction mode: Keyboard-only navigation. Inspection and analysis tools: Chrome DevTools for HTML, focus order, and ARIA inspection. This baseline reflects the evaluation context and motor-impaired interaction scenarios relevant to users with limb loss, including reliance on keyboard navigation and reduced precision pointing.
Additional evaluation requirements: Not provided

Detailed Audit Results

Summary

Reported on 29 of 55 WCAG 2.2 AA Success Criteria.

13 Passed
3 Failed
3 Cannot tell
10 Not present
26 Not checked

All Results

1 Perceivable

1.1 Text Alternatives

Success Criterion	Result	Observations
1.1.1: Non-text Content	Entire sample Result: Not checked

Success Criterion

Result

Observations

1.1.1: Non-text Content

Entire sample

Result: Not checked

1.2 Time-based Media

Success Criterion	Result	Observations
1.2.1: Audio-only and Video-only (Prerecorded)	Entire sample Result: Not checked
1.2.2: Captions (Prerecorded)	Entire sample Result: Not checked
1.2.3: Audio Description or Media Alternative (Prerecorded)	Entire sample Result: Not checked
1.2.4: Captions (Live)	Entire sample Result: Not checked
1.2.5: Audio Description (Prerecorded)	Entire sample Result: Not checked

1.3 Adaptable

Success Criterion	Result	Observations
1.3.1: Info and Relationships	Entire sample Result: Not checked
1.3.2: Meaningful Sequence	Entire sample Result: Not checked
1.3.3: Sensory Characteristics	Entire sample Result: Not checked
1.3.4: Orientation	Entire sample Result: Not checked
1.3.5: Identify Input Purpose	Entire sample Result: Not checked

1.4 Distinguishable

Success Criterion	Result	Observations
1.4.1: Use of Color	Entire sample Result: Not checked
1.4.2: Audio Control	Entire sample Result: Not checked
1.4.3: Contrast (Minimum)	Entire sample Result: Not checked
1.4.4: Resize text	Entire sample Result: Not checked
1.4.5: Images of Text	Entire sample Result: Not checked
1.4.10: Reflow	Entire sample Result: Not checked
1.4.11: Non-text Contrast	Entire sample Result: Not checked
1.4.12: Text Spacing	Entire sample Result: Not checked
1.4.13: Content on Hover or Focus	Entire sample Result: Not checked

2 Operable

2.1 Keyboard Accessible

Success Criterion	Result	Observations
2.1.1: Keyboard	Entire sample Result: Failed Home Page (search interface) Result: Failed Search Results Page Result: Failed Property Details Page Result: Failed	Entire sample Observations: Core functionality cannot be reliably completed using keyboard-only input due to modal-related focus and interaction failures across multiple pages. Home Page (search interface) Although elements are focusable, a keyboard trap prevents users from completing interactions using keyboard alone. Search Results Page Keyboard focus becomes invisible in parts of the page, forcing blind activation of controls to proceed. Property Details Page A core task (saving a property) cannot be completed using keyboard alone due to focus and modal behaviour.
2.1.2: No Keyboard Trap	Entire sample Result: Failed Home Page (search interface) Result: Failed Search Results Page Result: Failed Property Details Page Result: Failed	Entire sample Observations: Keyboard focus becomes trapped within the “Save” modal on multiple pages, with no keyboard-accessible method to exit or dismiss it. Home Page (search interface) Keyboard focus becomes trapped within the “Save” modal with no keyboard-accessible method to exit or close it. Search Results Page Keyboard focus becomes trapped within the “Save” modal, with no keyboard-accessible method to exit or close it. Property Details Page Keyboard focus becomes trapped within the “Save” modal with no keyboard-accessible method to exit or dismiss it.
2.1.4: Character Key Shortcuts	Entire sample Result: Not present Home Page (search interface) Result: Not present Search Results Page Result: Not present Property Details Page Result: Not present	Entire sample Observations: No single-character keyboard shortcuts were identified across the sampled pages. Home Page (search interface) No single-character keyboard shortcuts were identified. Search Results Page No single-character keyboard shortcuts were identified. Property Details Page No single-character keyboard shortcuts were identified.

Success Criterion

Result

Observations

2.1.1: Keyboard

Entire sample

Result: Failed

Home Page (search interface)

Result: Failed

Search Results Page

Result: Failed

Property Details Page

Result: Failed

Entire sample

Observations:

Core functionality cannot be reliably completed using keyboard-only input due to modal-related focus and interaction failures across multiple pages.

Home Page (search interface)

Although elements are focusable, a keyboard trap prevents users from completing interactions using keyboard alone.

Search Results Page

Keyboard focus becomes invisible in parts of the page, forcing blind activation of controls to proceed.

Property Details Page

A core task (saving a property) cannot be completed using keyboard alone due to focus and modal behaviour.

2.1.2: No Keyboard Trap

Entire sample

Result: Failed

Home Page (search interface)

Result: Failed

Search Results Page

Result: Failed

Property Details Page

Result: Failed

Entire sample

Observations:

Keyboard focus becomes trapped within the “Save” modal on multiple pages, with no keyboard-accessible method to exit or dismiss it.

Home Page (search interface)

Keyboard focus becomes trapped within the “Save” modal with no keyboard-accessible method to exit or close it.

Search Results Page

Keyboard focus becomes trapped within the “Save” modal, with no keyboard-accessible method to exit or close it.

Property Details Page

Keyboard focus becomes trapped within the “Save” modal with no keyboard-accessible method to exit or dismiss it.

2.1.4: Character Key Shortcuts

Entire sample

Result: Not present

Home Page (search interface)

Result: Not present

Search Results Page

Result: Not present

Property Details Page

Result: Not present

Entire sample

Observations:

No single-character keyboard shortcuts were identified across the sampled pages.

Home Page (search interface)

No single-character keyboard shortcuts were identified.

Search Results Page

No single-character keyboard shortcuts were identified.

Property Details Page

No single-character keyboard shortcuts were identified.

2.2 Enough Time

Success Criterion	Result	Observations
2.2.1: Timing Adjustable	Entire sample Result: Not present Home Page (search interface) Result: Not present Search Results Page Result: Not present Property Details Page Result: Not present	Entire sample Observations: No time-limited interactions were identified across the sample. Home Page (search interface) No time limits are present on the page. Search Results Page No time limits are present that require user adjustment. Property Details Page No time-limited interactions are present.
2.2.2: Pause, Stop, Hide	Entire sample Result: Not present Home Page (search interface) Result: Not present Search Results Page Result: Not present Property Details Page Result: Not present	Entire sample Observations: No moving, blinking, or auto-updating content requiring user control was identified. Home Page (search interface) No moving or auto-updating content requiring control is present. Search Results Page No moving, blinking, or auto-updating content is present. Property Details Page No moving or auto-updating content requiring user control is present.

Success Criterion

Result

Observations

2.2.1: Timing Adjustable

Entire sample

Result: Not present

Home Page (search interface)

Result: Not present

Search Results Page

Result: Not present

Property Details Page

Result: Not present

Entire sample

Observations:

No time-limited interactions were identified across the sample.

Home Page (search interface)

No time limits are present on the page.

Search Results Page

No time limits are present that require user adjustment.

Property Details Page

No time-limited interactions are present.

2.2.2: Pause, Stop, Hide

Entire sample

Result: Not present

Home Page (search interface)

Result: Not present

Search Results Page

Result: Not present

Property Details Page

Result: Not present

Entire sample

Observations:

No moving, blinking, or auto-updating content requiring user control was identified.

Home Page (search interface)

No moving or auto-updating content requiring control is present.

Search Results Page

No moving, blinking, or auto-updating content is present.

Property Details Page

No moving or auto-updating content requiring user control is present.

2.3 Seizures and Physical Reactions

Success Criterion	Result	Observations
2.3.1: Three Flashes or Below Threshold	Entire sample Result: Not checked

Success Criterion

Result

Observations

2.3.1: Three Flashes or Below Threshold

Entire sample

Result: Not checked

2.4 Navigable

Success Criterion	Result	Observations
2.4.1: Bypass Blocks	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: A mechanism to bypass repeated navigation content is consistently provided across the sample. Home Page (search interface) A mechanism is provided to bypass repeated navigation content. Search Results Page A mechanism is provided to bypass repeated content and move to the main page content. Property Details Page A mechanism is provided to bypass repeated navigation content.
2.4.2: Page Titled	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: All sampled pages include descriptive and meaningful page titles. Home Page (search interface) The page title accurately describes the page content. Search Results Page The page title accurately describes the content and purpose of the page. Property Details Page The page title accurately reflects the page content.
2.4.3: Focus Order	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: Keyboard focus generally follows a logical and predictable order across pages. Home Page (search interface) Focus moves through interactive elements in a logical and predictable sequence. Search Results Page Keyboard focus moves through interactive elements in a logical and predictable order. Property Details Page Focus moves through interactive elements in a logical and predictable sequence.
2.4.4: Link Purpose (In Context)	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: Links consistently communicate their purpose using visible text or surrounding context. Home Page (search interface) Links clearly communicate their purpose through visible text or surrounding context. Search Results Page Links clearly communicate their purpose through visible text or surrounding context. Property Details Page Links clearly communicate their purpose through visible text or context.
2.4.5: Multiple Ways	Entire sample Result: Not present Home Page (search interface) Result: Not present Search Results Page Result: Not present Property Details Page Result: Not present	Entire sample Observations: No alternative navigation mechanisms beyond the primary structure were provided across the sample. Home Page (search interface) No alternative navigation mechanisms are provided beyond the primary structure. Search Results Page No alternative navigation methods beyond the primary structure are provided. Property Details Page No alternative navigation mechanisms beyond the primary structure are provided.
2.4.6: Headings and Labels	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: Headings and labels are descriptive and support efficient navigation across the sampled pages. Home Page (search interface) Headings and labels are descriptive and support efficient navigation. Search Results Page Headings and labels are descriptive and support efficient navigation and scanning. Property Details Page Headings and labels are descriptive and support efficient navigation.
2.4.7: Focus Visible	Entire sample Result: Failed Home Page (search interface) Result: Passed Search Results Page Result: Failed Property Details Page Result: Failed	Entire sample Observations: Keyboard focus is not consistently visible across the sample, resulting in blind tabbing on search results and property pages. Home Page (search interface) Keyboard focus remains visible throughout interaction. Search Results Page Focus indicator is lost in sections of the page, making it difficult to track keyboard position. Property Details Page Keyboard focus is not visually perceivable on certain interactive elements (e.g. map image), resulting in blind tabbing.
2.4.11: Focus Not Obscured (Minimum)	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: When visible, focus indicators are not obscured by other content. Home Page (search interface) Focus indicators are not obscured by other content. Search Results Page When visible, focus indicators are not obscured by other content. Property Details Page Focus indicators are not hidden or covered by other content.

Success Criterion

Result

Observations

2.4.1: Bypass Blocks

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

A mechanism to bypass repeated navigation content is consistently provided across the sample.

Home Page (search interface)

A mechanism is provided to bypass repeated navigation content.

Search Results Page

A mechanism is provided to bypass repeated content and move to the main page content.

Property Details Page

A mechanism is provided to bypass repeated navigation content.

2.4.2: Page Titled

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

All sampled pages include descriptive and meaningful page titles.

Home Page (search interface)

The page title accurately describes the page content.

Search Results Page

The page title accurately describes the content and purpose of the page.

Property Details Page

The page title accurately reflects the page content.

2.4.3: Focus Order

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

Keyboard focus generally follows a logical and predictable order across pages.

Home Page (search interface)

Focus moves through interactive elements in a logical and predictable sequence.

Search Results Page

Keyboard focus moves through interactive elements in a logical and predictable order.

Property Details Page

Focus moves through interactive elements in a logical and predictable sequence.

2.4.4: Link Purpose (In Context)

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

Links consistently communicate their purpose using visible text or surrounding context.

Home Page (search interface)

Links clearly communicate their purpose through visible text or surrounding context.

Search Results Page

Links clearly communicate their purpose through visible text or surrounding context.

Property Details Page

Links clearly communicate their purpose through visible text or context.

2.4.5: Multiple Ways

Entire sample

Result: Not present

Home Page (search interface)

Result: Not present

Search Results Page

Result: Not present

Property Details Page

Result: Not present

Entire sample

Observations:

No alternative navigation mechanisms beyond the primary structure were provided across the sample.

Home Page (search interface)

No alternative navigation mechanisms are provided beyond the primary structure.

Search Results Page

No alternative navigation methods beyond the primary structure are provided.

Property Details Page

No alternative navigation mechanisms beyond the primary structure are provided.

2.4.6: Headings and Labels

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

Headings and labels are descriptive and support efficient navigation across the sampled pages.

Home Page (search interface)

Headings and labels are descriptive and support efficient navigation.

Search Results Page

Headings and labels are descriptive and support efficient navigation and scanning.

Property Details Page

Headings and labels are descriptive and support efficient navigation.

2.4.7: Focus Visible

Entire sample

Result: Failed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Failed

Property Details Page

Result: Failed

Entire sample

Observations:

Keyboard focus is not consistently visible across the sample, resulting in blind tabbing on search results and property pages.

Home Page (search interface)

Keyboard focus remains visible throughout interaction.

Search Results Page

Focus indicator is lost in sections of the page, making it difficult to track keyboard position.

Property Details Page

Keyboard focus is not visually perceivable on certain interactive elements (e.g. map image), resulting in blind tabbing.

2.4.11: Focus Not Obscured (Minimum)

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

When visible, focus indicators are not obscured by other content.

Home Page (search interface)

Focus indicators are not obscured by other content.

Search Results Page

When visible, focus indicators are not obscured by other content.

Property Details Page

Focus indicators are not hidden or covered by other content.

2.5 Input Modalities

Success Criterion	Result	Observations
2.5.1: Pointer Gestures	Entire sample Result: Not present Home Page (search interface) Result: Not present Search Results Page Result: Not present Property Details Page Result: Not present	Entire sample Observations: No complex pointer gestures were required to operate functionality. Home Page (search interface) No complex pointer gestures are required. Search Results Page No complex pointer gestures are required to operate the page. Property Details Page No complex pointer gestures are required.
2.5.2: Pointer Cancellation	Entire sample Result: Not present Home Page (search interface) Result: Not present Search Results Page Result: Not present Property Details Page Result: Not present	Entire sample Observations: No irreversible pointer-based actions were identified across the sample. Home Page (search interface) No irreversible pointer-based actions were identified. Search Results Page No irreversible pointer actions were identified. Property Details Page No irreversible pointer-based actions were identified.
2.5.3: Label in Name	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: Visible labels match the programmatic names of controls throughout the sample. Home Page (search interface) Visible labels match the programmatic names of controls. Search Results Page Visible labels match the accessible names of controls. Property Details Page Visible labels match the programmatic names of controls.
2.5.4: Motion Actuation	Entire sample Result: Not checked
2.5.7: Dragging Movements	Entire sample Result: Not present Home Page (search interface) Result: Not present Search Results Page Result: Passed Property Details Page Result: Not present	Entire sample Observations: No drag-and-drop interactions were required to complete tasks. Home Page (search interface) No drag-and-drop interactions are required. Search Results Page All interactions can be completed without drag-and-drop actions. Property Details Page No drag-and-drop interactions are required.
2.5.8: Target Size (Minimum)	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: Interactive targets are sufficiently large to avoid fine motor precision demands. Home Page (search interface) Interactive targets are sufficiently large to avoid fine motor precision demands. Search Results Page Interactive targets are sufficiently large to avoid fine precision demands. Property Details Page Interactive targets are sufficiently large to avoid fine motor precision demands.

Success Criterion

Result

Observations

2.5.1: Pointer Gestures

Entire sample

Result: Not present

Home Page (search interface)

Result: Not present

Search Results Page

Result: Not present

Property Details Page

Result: Not present

Entire sample

Observations:

No complex pointer gestures were required to operate functionality.

Home Page (search interface)

No complex pointer gestures are required.

Search Results Page

No complex pointer gestures are required to operate the page.

Property Details Page

No complex pointer gestures are required.

2.5.2: Pointer Cancellation

Entire sample

Result: Not present

Home Page (search interface)

Result: Not present

Search Results Page

Result: Not present

Property Details Page

Result: Not present

Entire sample

Observations:

No irreversible pointer-based actions were identified across the sample.

Home Page (search interface)

No irreversible pointer-based actions were identified.

Search Results Page

No irreversible pointer actions were identified.

Property Details Page

No irreversible pointer-based actions were identified.

2.5.3: Label in Name

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

Visible labels match the programmatic names of controls throughout the sample.

Home Page (search interface)

Visible labels match the programmatic names of controls.

Search Results Page

Visible labels match the accessible names of controls.

Property Details Page

Visible labels match the programmatic names of controls.

2.5.4: Motion Actuation

Entire sample

Result: Not checked

2.5.7: Dragging Movements

Entire sample

Result: Not present

Home Page (search interface)

Result: Not present

Search Results Page

Result: Passed

Property Details Page

Result: Not present

Entire sample

Observations:

No drag-and-drop interactions were required to complete tasks.

Home Page (search interface)

No drag-and-drop interactions are required.

Search Results Page

All interactions can be completed without drag-and-drop actions.

Property Details Page

No drag-and-drop interactions are required.

2.5.8: Target Size (Minimum)

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

Interactive targets are sufficiently large to avoid fine motor precision demands.

Home Page (search interface)

Interactive targets are sufficiently large to avoid fine motor precision demands.

Search Results Page

Interactive targets are sufficiently large to avoid fine precision demands.

Property Details Page

Interactive targets are sufficiently large to avoid fine motor precision demands.

3 Understandable

3.1 Readable

Success Criterion	Result	Observations
3.1.1: Language of Page	Entire sample Result: Not checked
3.1.2: Language of Parts	Entire sample Result: Not checked

Success Criterion

Result

Observations

3.1.1: Language of Page

Entire sample

Result: Not checked

3.1.2: Language of Parts

Entire sample

Result: Not checked

3.2 Predictable

Success Criterion	Result	Observations
3.2.1: On Focus	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: Elements do not trigger unexpected changes in context when receiving focus. Home Page (search interface) Elements do not trigger unexpected changes when they receive focus. Search Results Page Elements do not trigger unexpected changes when they receive focus. Property Details Page Elements do not trigger unexpected changes when they receive focus.
3.2.2: On Input	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: Input changes do not cause unexpected changes of context across the sample. Home Page (search interface) Input changes do not result in unexpected context changes. Search Results Page Changing input does not result in unexpected changes of context. Property Details Page Input changes do not cause unexpected context changes.
3.2.3: Consistent Navigation	Entire sample Result: Cannot tell Home Page (search interface) Result: Cannot tell Search Results Page Result: Cannot tell Property Details Page Result: Cannot tell	Entire sample Observations: While navigation appears similar, the evaluation did not provide sufficient evidence to confirm consistency across all page contexts. Home Page (search interface) A single-page evaluation does not provide sufficient evidence to assess navigation consistency across pages. Search Results Page A single page view does not provide sufficient evidence to assess navigation consistency across contexts. Property Details Page Consistency across pages cannot be determined from a single-page evaluation.
3.2.4: Consistent Identification	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: Components with the same functionality are identified consistently across the sample. Home Page (search interface) Components with the same function are identified consistently. Search Results Page Components with the same functionality are identified consistently. Property Details Page Components with the same function are identified consistently.
3.2.6: Consistent Help	Entire sample Result: Not present Home Page (search interface) Result: Not present Search Results Page Result: Not present Property Details Page Result: Not present	Entire sample Observations: No help mechanisms were provided on any of the sampled pages. Home Page (search interface) No help mechanisms are provided on this page. Search Results Page No help mechanisms are provided on this page. Property Details Page No help mechanisms are provided on this page.

Success Criterion

Result

Observations

3.2.1: On Focus

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

Elements do not trigger unexpected changes in context when receiving focus.

Home Page (search interface)

Elements do not trigger unexpected changes when they receive focus.

Search Results Page

Elements do not trigger unexpected changes when they receive focus.

Property Details Page

Elements do not trigger unexpected changes when they receive focus.

3.2.2: On Input

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

Input changes do not cause unexpected changes of context across the sample.

Home Page (search interface)

Input changes do not result in unexpected context changes.

Search Results Page

Changing input does not result in unexpected changes of context.

Property Details Page

Input changes do not cause unexpected context changes.

3.2.3: Consistent Navigation

Entire sample

Result: Cannot tell

Home Page (search interface)

Result: Cannot tell

Search Results Page

Result: Cannot tell

Property Details Page

Result: Cannot tell

Entire sample

Observations:

While navigation appears similar, the evaluation did not provide sufficient evidence to confirm consistency across all page contexts.

Home Page (search interface)

A single-page evaluation does not provide sufficient evidence to assess navigation consistency across pages.

Search Results Page

A single page view does not provide sufficient evidence to assess navigation consistency across contexts.

Property Details Page

Consistency across pages cannot be determined from a single-page evaluation.

3.2.4: Consistent Identification

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

Components with the same functionality are identified consistently across the sample.

Home Page (search interface)

Components with the same function are identified consistently.

Search Results Page

Components with the same functionality are identified consistently.

Property Details Page

Components with the same function are identified consistently.

3.2.6: Consistent Help

Entire sample

Result: Not present

Home Page (search interface)

Result: Not present

Search Results Page

Result: Not present

Property Details Page

Result: Not present

Entire sample

Observations:

No help mechanisms were provided on any of the sampled pages.

Home Page (search interface)

No help mechanisms are provided on this page.

Search Results Page

No help mechanisms are provided on this page.

Property Details Page

No help mechanisms are provided on this page.

3.3 Input Assistance

Success Criterion	Result	Observations
3.3.1: Error Identification	Entire sample Result: Cannot tell Home Page (search interface) Result: Cannot tell Search Results Page Result: Cannot tell Property Details Page Result: Cannot tell	Entire sample Observations: No error conditions were encountered during testing that would allow evaluation. Home Page (search interface) No error conditions were encountered during testing. Search Results Page No error-producing interactions were encountered during testing. Property Details Page No error conditions were encountered during testing.
3.3.2: Labels or Instructions	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: Labels and instructions are provided where user input is required. Home Page (search interface) Labels and instructions are provided where user input is required. Search Results Page Instructions and labels are provided where user input is required. Property Details Page Labels and instructions are provided where user input is required.
3.3.3: Error Suggestion	Entire sample Result: Cannot tell Home Page (search interface) Result: Cannot tell Search Results Page Result: Cannot tell Property Details Page Result: Cannot tell	Entire sample Observations: Error recovery scenarios were not triggered during testing. Home Page (search interface) Error recovery scenarios were not triggered during testing. Search Results Page Error recovery scenarios were not triggered during testing. Property Details Page Error recovery scenarios were not triggered during testing.
3.3.4: Error Prevention (Legal, Financial, Data)	Entire sample Result: Not present Home Page (search interface) Result: Not present Search Results Page Result: Not present Property Details Page Result: Not present	Entire sample Observations: No legal, financial, or data-submission actions were identified. Home Page (search interface) No legal, financial, or data-submission actions are present. Search Results Page No legal, financial, or data-submission actions are present. Property Details Page No legal, financial, or data-submission actions are present.
3.3.7: Redundant Entry	Entire sample Result: Passed Home Page (search interface) Result: Passed Search Results Page Result: Passed Property Details Page Result: Passed	Entire sample Observations: Users are not required to re-enter previously supplied information across tasks. Home Page (search interface) Users are not required to re-enter previously supplied information. Search Results Page Users are not required to re-enter previously provided information. Property Details Page Users are not required to re-enter previously supplied information.
3.3.8: Accessible Authentication (Minimum)	Entire sample Result: Not present Home Page (search interface) Result: Not present Search Results Page Result: Not present Property Details Page Result: Not present	Entire sample Observations: No authentication mechanisms were encountered during evaluation. Home Page (search interface) No authentication mechanisms are present. Search Results Page No authentication mechanisms are present on this page. Property Details Page No authentication mechanisms are present.

Success Criterion

Result

Observations

3.3.1: Error Identification

Entire sample

Result: Cannot tell

Home Page (search interface)

Result: Cannot tell

Search Results Page

Result: Cannot tell

Property Details Page

Result: Cannot tell

Entire sample

Observations:

No error conditions were encountered during testing that would allow evaluation.

Home Page (search interface)

No error conditions were encountered during testing.

Search Results Page

No error-producing interactions were encountered during testing.

Property Details Page

No error conditions were encountered during testing.

3.3.2: Labels or Instructions

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

Labels and instructions are provided where user input is required.

Home Page (search interface)

Labels and instructions are provided where user input is required.

Search Results Page

Instructions and labels are provided where user input is required.

Property Details Page

Labels and instructions are provided where user input is required.

3.3.3: Error Suggestion

Entire sample

Result: Cannot tell

Home Page (search interface)

Result: Cannot tell

Search Results Page

Result: Cannot tell

Property Details Page

Result: Cannot tell

Entire sample

Observations:

Error recovery scenarios were not triggered during testing.

Home Page (search interface)

Error recovery scenarios were not triggered during testing.

Search Results Page

Error recovery scenarios were not triggered during testing.

Property Details Page

Error recovery scenarios were not triggered during testing.

3.3.4: Error Prevention (Legal, Financial, Data)

Entire sample

Result: Not present

Home Page (search interface)

Result: Not present

Search Results Page

Result: Not present

Property Details Page

Result: Not present

Entire sample

Observations:

No legal, financial, or data-submission actions were identified.

Home Page (search interface)

No legal, financial, or data-submission actions are present.

Search Results Page

No legal, financial, or data-submission actions are present.

Property Details Page

No legal, financial, or data-submission actions are present.

3.3.7: Redundant Entry

Entire sample

Result: Passed

Home Page (search interface)

Result: Passed

Search Results Page

Result: Passed

Property Details Page

Result: Passed

Entire sample

Observations:

Users are not required to re-enter previously supplied information across tasks.

Home Page (search interface)

Users are not required to re-enter previously supplied information.

Search Results Page

Users are not required to re-enter previously provided information.

Property Details Page

Users are not required to re-enter previously supplied information.

3.3.8: Accessible Authentication (Minimum)

Entire sample

Result: Not present

Home Page (search interface)

Result: Not present

Search Results Page

Result: Not present

Property Details Page

Result: Not present

Entire sample

Observations:

No authentication mechanisms were encountered during evaluation.

Home Page (search interface)

No authentication mechanisms are present.

Search Results Page

No authentication mechanisms are present on this page.

Property Details Page

No authentication mechanisms are present.

4 Robust

4.1 Compatible

Success Criterion	Result	Observations
4.1.2: Name, Role, Value	Entire sample Result: Not checked
4.1.3: Status Messages	Entire sample Result: Not checked

Success Criterion

Result

Observations

4.1.2: Name, Role, Value

Entire sample

Result: Not checked

4.1.3: Status Messages

Entire sample

Result: Not checked

Sample of Audited Web Pages

Home Page (search interface) - https://www.booking.com/
Search Results Page - https://www.booking.com/searchresults.en-gb.html?ss=London%2C+United+Kingdom&efdco=1&label=gen173nr-10CAEoggI46AdIM1gEaFCIAQGYATO4AQfIAQzYAQPoAQH4AQGIAgGoAgG4Aobby8kGwAIB0gIkNTAzODcwOTAtMDk5My00ZWI4LTkwZTUtOGIwMDdhYjBiOWI12AIB4AIB&sid=da7fb53b5eb5156f4beb2016316e3e12&aid=304142&lang=en-gb&sb=1&src_elem=sb&src=index&dest_id=-2601889&dest_type=city&checkin=2026-01-12&checkout=2026-01-31&group_adults=1&no_rooms=1&group_children=0
Property Details Page - https://www.booking.com/hotel/gb/millenniumkensington.en-gb.html?aid=304142&label=gen173nr-10CAEoggI46AdIM1gEaFCIAQGYATO4AQfIAQzYAQPoAQH4AQGIAgGoAgG4Aobby8kGwAIB0gIkNTAzODcwOTAtMDk5My00ZWI4LTkwZTUtOGIwMDdhYjBiOWI12AIB4AIB&sid=9661fa0362b51a0b12e5705968cd200e&all_sr_blocks=20069949_99043364_2_42_0&checkin=2026-01-12&checkout=2026-01-31&dest_id=-2601889&dest_type=city&dist=0&group_adults=1&group_children=0&hapos=2&highlighted_blocks=20069949_99043364_2_42_0&hpos=2&matching_block_id=20069949_99043364_2_42_0&nad_cpc=0.97&nad_id=4addd5b5-1c72-4759-bdd1-4cf69be5ddef_2&nad_placement=SR_MAIN&nad_track=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%3D&no_rooms=1&req_adults=1&req_children=0&room1=A&sb_price_type=total&sr_order=popularity&sr_pri_blocks=20069949_99043364_2_42_0__312467&srepoch=1765991674&srpvid=6aa470a8ddc900d4&type=total&ucfs=1&

Web Technology

HTML,CSS,WAI-ARIA,JavaScript

Recording of Evaluation Specifics

The evaluation focused on WCAG 2.2 Level A and AA Success Criteria relevant to motor accessibility, including keyboard operability, absence of keyboard traps, focus visibility, focus order, target size, and interaction predictability. Automated testing was used to identify patterns of structural and semantic complexity, while manual evaluation was prioritised to assess real-world keyboard interaction and task completion. Findings unrelated to motor impairment (e.g. screen reader–specific or purely semantic issues) were recorded but not prioritised for manual analysis, in line with the defined study scope.