Apple

Introduction 

For this assignment i have to look at the approaches of the company that i have chosen to write about. I have chosen apple because it’s a popular company and everyone is familiar with it.  Apple sells a lot of technology like Iphone,Ipad,Imac and Iwatch and many more.  Apple is very popular around the world, and a lot of people buy their products.  I have to look at how it managed and how some things may help the company and what points you really need to focus on.  We have to focus on what happens within this company and read things about what they do and what they sell.

Organisation and management

Apple is a very popular organisation and sells well known products. There are multiple companies just like apple that sells technology which are really well sold.  Which means apple has to keep on top of the management and how the store is run so they don't fall behind, in order to stay close in line they bring out new products. In order to have a well known run business you have to employ the right people, someone who can manage the store or someone who is good with accounting and also communication.  You need people who will be polite to the customers and help them so they will return in the future. And someone who doesn't show they ain't in a good mood during work, that will show the customers that he doesn't seem happy and doesn't want to be approached. To work in a workplace you have to understand the company and what they do.  You need to know about the products they sell and information that anyone who comes into the store may ask, if you don’t know about the company you wouldn’t have an idea on what to say to customers trying to buy a product and they wouldn’t come back to you.  Your company needs to be organised, so you know where everything is and what to do when finished.  Apple have a education section where you can buy your equipment, it helps with finding things faster and the extra stuff you may need.  They have a lot of options on their website and it’s easy to manage.

When someone is given an award for doing a good job or someone has praised them, that will make the people work even harder because they know they are doing a good job.  This  also applies in team work, you need to be apart of a team who is full of ideas and creativity which means you’ll get ideas for new products and work together to create them working in a positive team helps everyone grow in the industry.  If you can’t work well in a team that will effect everyone else, as they won’t be able to get their ideas across and get things done and that will affect the work industry.  Everyone has to build a relationship with each other in order to be successful because if you ain’t happy you ain't going to get nothing done, it helps everyone be successful in their roll of duty.  When you work at apple you have to learn the ways yourself, they don’t give you training as they are busy doing other things within the company.  You have to learn the rolls yourself in your free time when you have some.  Apple also have their own system update called IOS, they give you updates on your phone to fix bugs and add new stuff like emojis and more. Another fact it also helps to know the history of the company, so you know a lot more information about the past than the future because knowing the history of the company will help a lot more if something came up.  Plus knowing a lot more about the company is better.  The organisation is run from the people who are in charge and make the decisions, they need people to put in the work and focus on the products, the shop and the customers. If you don’t pay attention the business will fail and you will lose everything.

Motivation and satisfaction

In apple it is important to pay attention to your staff and motivate them to do well within the business.  In order for your employees to stay you need to listen to them, in order to motivate them you need to set a salary for your employees so they know what they are working for. When they know what they are working for money is a good motivation.  Apple’s employees can get a free Iphone , it is not only a benefit to working but also an effective motivator because it would increase employee responsibilities when they see the end result of their effort.  When Apple hire excellent people, they will give them a part of the business and make them run it by themselves as this allows them to make good decisions. If they fail to do so, they can learn from their mistakes and plan better decisions. Apple has to make sure that all the employees understand and know everything about the business.  To make sure the employees are doing their job right, they get rewarded. Apple makes sure their employees are given jobs that are not easy, instead they give them challenging ones. Employees are pushed to their maximum potential so that they could improve their performance and make it better. The employees will feel respected because they are believed that they have the potential to achieve challenging task and get good results.  Apple motivates their staff in any way possible for they too succeed, they get motivated by selling great products because they know how successful they are and how well the product sells.  Apple has beaten samsung in customer satisfaction, Apple scored 81 points in this year’s report and Samsung on the other hand scored 80 for the second year in a row, apple just about passed samsung this year.  You need to be motivated for whatever task comes to you, and you need to understand.  Apple is the most used phone which gives them the motivation to do good, and better with their products.  Apple gets motivated by selling a bunch of products that are very popular, and they work hard with everyone to come up with the ideas. They have to be satisfied with the products they sell, they have to make sure it's ready to be sold and nothing is wrong with it.   If there is people will send them back and want their money back so you would lose money and customers,  products have to be checked before being sent out to the stores or customers. If you motivate someone to work harder and help them when they need it, or when someone new comes in you have to motivate them so they feel comfortable.

Perception and communication

People see things in different ways, not everyone has the same ideas.  You need to communicate in order to share information, communication is the number one key managers  need to run a successful business.  Every employee will have different ideas that they would want to share with the manager of the company, but not everyone will like the same idea.  Cultural differences is one, body language is one way of communicating you need to look as if you’re impressed and listening to whoever may be speaking.  When speaking to someone, some people will stare at you directly in the eyes, managers will stare at you the same shows how they communicate.  In some places you’ll find people will look away from you while talking every culture have different ways of greeting people some which people may find impolite.  As an individual you’d have your own information to share with your manager or anyone else, some people find it better to work alone than with other people, being an individual will affect your perception massively.  Perception is important because it helps you understand things, in a workplace you’d need to understand information given to you.  Personal perception will make you judge people differently, you’d take information in a different way and you’ll wonder if the information is true or not.  Everyone uses communication everyday.  In the workplace team leaders and managers use communication to set goals for everyone and make ideas for products and share their information.  Managers use different type of communication like talking over the phone, or by email and face to face talking, but written communication is the most effective because people can go back and check the information incase they forget something.  Managers want to be successful so they will provide you with the best information. Managers take communication seriously because you have to treat and respect people the right way when they come into purchase an item.  The customer will come back depending on how they are treated, if you ain’t polite or pay attention to what they are saying you will lose customers.  Communication has to run well within the organisation as well, if you're working with an employee and they need help you have to communicate because someone else will fall behind. You can't let anyone fall behind because they will lack information they should know or they will do something wrong and be to shy to ask that’s why everyone should communicate throughout the company and treat people the same. If someone feels left out they’ll end up getting stressed over it and they’ll fall behind. Perception is good because everyone is different and they have different options and ideas. That would help a lot in a company who are involved in technology and making new projects.

Nature and context

Every company needs structure in order to succeed.  For a successful organisation you

need people, people who know what they are doing and know about the company.   Every organisation has to work within a framework of a certain environmental and there is a continuous interaction between the organisation and its environment. The environmental forces might affect different areas of the organisation in many different ways because different parts interact with their relevant external environment.  A organizational environment is composed of forces surrounding a organization that affect performance, operations, and resources.  Environment consists of the entities, conditions, events, and factors with the organization that influence choices and activities within the company.  Conflict could happen a lot within a work environment, people have to interact with each other everyday. Conflict can cause a big problem within a workplace, it can cause arguments and distraction.  Managers have to make sure this type of thing doesn't happen, if it does more people will notice and more conflict would happen.  Conflict could be between an employee and a manager which would cause a problem, or someone within a team conflict between two employees.  Conflict will make other workers feel uncomfortable because they wouldn’t know what to do in the situation and who to talk too.  Stress is also a big problem because it causes people to lose distraction. Conflict will make people scared to come near you or be in a team with you incase an argument breaks out and they can't do anything about it. It will put them off sharing ideas and information they know and need to share. Conflict can also be caused by problems at home or the workplace, if someone is treating someone else unfair and not working with them some people take that offensive and act out or if other people in the workplace has a problem with someone and they don’t say then it'll cause conflict between multiple people. Stress is caused by too much work at the same time or deadlines, people who work in companies are expected to work to a certain standard but most people can't which causes a problem. Some people need a lot of time to work and get it done properly for the manager.  People who are stressed may take it out on other co-workers which would then cause a problem between them and the manager, they will cause other people to be stressed.  Stress will make you lack on your work and be on edge about everything which will cause problems for you.  Stress can come from different places like work , home and problems that are going in that they are bringing into the workplace with them but some people find it hard to block out and let it distracted them from working. Some people get stressed about anything even if it’s small which would cause a problem also,  some people rather work alone than in teams so when it comes to changing some people will get stressed about working with others and sharing their ideas. Or when it comes to someone who has to work by themselves for a task that would also cause stress on them as they may not be that confident in speaking on their own especially their own ideas or speaking a group some people might stress about that and making something in a group like a powerpoint or presentation people stress about getting it wrong or other people judging them if they do a mistake so people stress about a lot during work.

conclusion

After i’ve finished writing about an organisation, i’ve learned more about apple than i know.

Apple was a good company to do a assignment on because it's a well know company and there’s a lot of information on it.  I talked about how the company was being ran and how people need to work together in a company to succeed.  I also looked at how communication and motivation came into a company and why you needed it to run a successful business. I looked at the different way you could greet people in different cultures and how stress and conflict how affect your work life and not just your home life.  I also looked at how PEST is important to companies in different ways, i done a lot of research on apple and what they sell and how it’s sold.  I’ve learned a lot about the company i have chosen.

Pest analysis is important for companies.  PEST analysis is very useful for organizations for analyzing and understanding the ground realities of the environment they have to operate in. These can influence marketing and relationships that a company has worked hard to create on.  Pest can help companies in many different ways.  

Reference

rwheeler11. “The Human Relations Behind Apple.” Ashland University COM 305: Organizational Communication, 7 Nov. 2016, auorgcomm.wordpress.com/2016/11/02/the-human-relations-behind-apple/.

Adit Shamanur Follow. “Management Approach Used by Apple.” LinkedIn SlideShare, 29 Oct. 2015, www.slideshare.net/AditShamanur/management-approach-used-by-apple.

“Motivation.” Management of Apple Inc., 14 May 2013, managementofapple.wordpress.com/motivation/.

Apple (United Kingdom), www.apple.com/uk//?afid=p238%7CsaOVFdZd6-dc_mtid_187079nc38483_pcrid_184487957274_&cid=aos-uk-kwgo-brand--slid--bran-apple-e-product-.

Harvey, Ian. “PEST Analysis.” Investopedia, 11 Aug. 2017, www.investopedia.com/terms/p/pest-analysis.asp.

Folnovic, Tanja. “Importance of Pest Protection.” Agrivi Blog, blog.agrivi.com/post/importance-of-pest-protection.