Our story

About ExploreWorld

A decade of helping travelers turn their bucket lists into boarding passes.

Team of travel agents planning itineraries together in an office
The ExploreWorld team at work
Our Story

Built by Travelers, for Travelers

ExploreWorld started in 2014 with a small team of former backpackers who believed holidays should feel effortless, not exhausting. What began as a two-desk office booking budget getaways has grown into a full-service travel agency serving families, couples, students and solo explorers across the globe.

Today, our team of destination specialists has personally visited over 60 countries, and we still plan every trip the way we'd plan our own — with care, honesty and an eye for the details that make a holiday memorable.

What drives us

Mission & Vision

Our Mission

To make world-class travel accessible and stress-free, by pairing expert planning with honest pricing and genuine care for every traveler we serve.

Our Vision

To be the travel agency people trust first, known for opening up the world's most beautiful destinations to travelers of every budget and background.

Meet the experts

Our Team

The destination specialists and planners behind every ExploreWorld itinerary.

Portrait of Sarah Bennett, Founder and CEO of ExploreWorld

Sarah Bennett

Founder & CEO

Started ExploreWorld after ten years guiding tours across South America.

Portrait of Marcus Lee, Head of Destination Planning at ExploreWorld

Marcus Lee

Head of Destination Planning

Oversees every itinerary, drawing on 15 years across the Asia-Pacific region.

Portrait of Fatima Haddad, Customer Experience Manager at ExploreWorld

Fatima Haddad

Customer Experience Manager

Leads the 24/7 support team, making sure every trip runs smoothly.

Portrait of James Whitfield, Adventure Tours Specialist at ExploreWorld

James Whitfield

Adventure Tours Specialist

Designs our trekking and adventure routes after years as a mountain guide.

Our promise

Why Choose Us

Expert Planners

Every itinerary is built by a specialist who has travelled the region themselves.

Honest Pricing

No hidden fees or surprise add-ons, ever — the price you see is the price you pay.

Genuine Care

We treat every trip like it's our own, from first enquiry to the final flight home.

Global Reach

Trusted local partners in over 50 countries, so help is never far away.

By the numbers

ExploreWorld in Numbers

12+ Years in Business
45,000+ Happy Travelers
80+ Destinations Covered
4.9/5 Average Rating
Recognised for our work

Awards & Recognition

Best Boutique Travel Agency

Global Travel Awards, 2024

Excellence in Customer Service

Travel Industry Association, 2023

Top-Rated Honeymoon Planner

Bridal Travel Guide, 2023

Certificate of Excellence

TripAdvisor, 2021–2024