LEVEL 4 MODULE BMSW 4005 Professional and Career Development Student Name: ALICE IULIANA IOAN Student Number:1911517 Lecturer name: MUNODZINESA ZUWIRAI Alice Iuliana Ioan Wolverhampton, West Midlands, 07916919161 - aliceioan81@gmail.com Objective As a member of QC team, I am seeking an opportunity to apply for Team Leader job in this company. I am willing to share my knowledge and my leadership skills. Education 2021 - Present University Of Wales Trinity Saint David Certificate of Higher Education Skills For the Workplace LEVEL4 1996 - 2000 High School Liceul Teoretic “Emil Racovita”, Bucharest, Romania Work experience: February 2022 – present QC operator Restore Digital -EDM Group • Quality check October 2021- December 2021 Warehouse operative (picker) Waterstone books and toys August 2018 – sept 2021 Warehouse operative (packer) Wiggle Ltd, Bilston, UK • Preparing customer’s orders • Packing in the right box • Solving different problems with the orders (missing item, damaged item) Sept 2011 – iunie 2018 Receptionist Sanamed Hospital, Bucharest, Romania • Various duties such as: redirecting patients to medi-cal office, • registering new patients, • introducing of medical analysis results, • booking by phone of patients for consultation, • archiving medical bulletins, • checking blood sugar and blood pressure Skills and achievement Languages: Romanian (native speaker), English (medium), Spanish (beginner) IT: competent user of MS Word, Excel, Power Point, Outlook, Internet (different browsers: Chrome, Mozzilla), e-mail Interests • Reading • Traveling • Planning different activities • Outdoor activities • Listening to music • Watching movies. Cover letter Alice Iuliana Ioan Wolverhampton, 07916919161 aliceioan81@gmail.com 27. June 2022 Restore Digital EDM Group Wolverhampton RE: Team Leader I am a motivated professional with programming in QC experience. I recently learned of Re-store Digital opening for therole and wished to contact you to express my interest. I believe that my professional background and industrialist drive make me an ideal candidate for this opportunity. As a person who thrives in high-pressure and fast-paced situations, I strive for positive results through the application of my programming abilities. In addition, I possess expertise in team management and an aptitude for optimizing performance and motivating colleagues. In any position, I can visualize success, and identify innovative and effective strategies for achieving it. I have artfully balanced workplace objectives and productive relationships, inspiring strategies and insightful suggestions to achieve a competitive business edge. My decision-making and management strengths have enabled my professional growth being an Quality check opera-tion. I have enclosed my CV for your review. I will try and contact you within the week to dis-cuss the next stage of your hiring process. I appreciate your time and consideration of my candidacy for your new Team Leader operation. Yours sincerely, Alice Iuliana Ioan Job Description: Working city: Wolverhampton Job type: Full Time hours:40( Permanent) Salary:21.000-21,465.6 Do you have previous team leader or management experience? Have you working in an ad-ministration setting before? Are you looking to work in a vibrant, rapidly growing business? Then this is a perfect time for you to join Restore PLC and become part of the team. Restore PLC has an exciting opportunity to join the team in our site in Wolverhampton. You will be working to a high level of accuracy and liaising with section leaders to understand cus-tomer requirements and ensuring workloads are managed efficiently, effectively, and that Re-store Digital objectives are met. As a Team Leader your main responsibilities will be to coordinate the day to day running of the scanning production team, ensure adherence to compliance standards and Restore policies. You will be a key member of the production team effectively working with other members of the Scanning department to meet strict SLA’s. You will be working to a high level of accuracy and liaising with section leaders to understand customer requirements and ensuring workloads are managed efficiently, effectively, and that Restore Digital objectives are met. RESPONSIBILITIES • Support the line manager in coordinating and the implementation of day-to day activi-ties for the department • The first point of contact for the team in dealing with enquiries and conflicting priorities raised by line manager • Report daily metrics to line management • Coach, advise and motivate team members to attain a high level of personal and pro-fessional achievement in line with business requirements ABOUT YOU • Ability to provide resolutions to problems • Good experience with leading a team • Ability to motivate and coach a team • Able to handle customer complaints in a courteous manner • Previous experience in leading and managing a team • Experience working in a fast-paced environment Restore Digital support customers on their digital transformation journeys. Born out of a scan-ning company, we still have four main scanning centres across the UK where we are working on large digitisation projects for the NHS, the Ministry of Defence and the Nuclear Decommis-sioning Authority. And usually, we are busy digitising most of the exam papers undertake in the UK every year. An Inclusive Approach We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live. We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.